Privacy Policy
1. Who We Are
This website is operated by Just Towing Ltd (Company No. 17057303), a company registered in England and Wales, with its registered office at 6 Hobart Close, Burton-on-Trent, DE15 0EH, United Kingdom.
Just Towing Ltd is the data controller for all personal information collected through this website. The website operates under the informal identifier "Price Towing," which is used solely to identify the site and is not a registered trade mark or trading name.
For data protection enquiries, contact us at: [email protected]
2. What Information We Collect
We collect the following categories of personal information when you use this website:
- Contact form submissions: your name, email address, telephone number (optional), service type selected, and the content of your message.
- Technical data: IP address, browser type, device type, pages visited, and session duration — collected automatically via analytics tools if you have consented to cookies.
- Communications: if you contact us directly by email or phone, we retain records of that correspondence.
We do not collect payment card details, national insurance numbers, or any special category data (as defined under UK GDPR Article 9).
3. How We Use Your Information
We use the information you provide for the following purposes:
- Responding to your service enquiry or quote request (lawful basis: performance of a contract or pre-contractual steps, UK GDPR Art. 6(1)(b)).
- Issuing invoices and maintaining records of services rendered (lawful basis: legal obligation, UK GDPR Art. 6(1)(c)).
- Improving the quality of this website and our services, where you have consented to analytics cookies (lawful basis: consent, UK GDPR Art. 6(1)(a)).
- Complying with requests from regulatory bodies or law enforcement where we are legally required to do so (lawful basis: legal obligation, UK GDPR Art. 6(1)(c)).
We do not use your personal data for automated decision-making or profiling.
4. Cookies
This website uses cookies. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
- Strictly necessary cookies: required for the website to function (e.g., storing your cookie consent preference). These are set regardless of consent.
- Analytics cookies: used to understand how visitors interact with the site (e.g., which pages are visited, how long sessions last). These are only set if you click "Accept Cookies" in the consent banner.
You may withdraw your cookie consent at any time by clearing your browser's local storage or cookies for this domain. You can also manage cookie preferences through your browser settings.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share your information in limited circumstances:
- With professional advisers (accountants, solicitors) where necessary for legal or financial compliance — under strict confidentiality obligations.
- With law enforcement or regulatory bodies where required by law.
- With analytics service providers where you have consented to analytics cookies — these providers are contractually bound to process data only on our instructions.
6. Data Retention
We retain enquiry and correspondence records for up to 3 years from the date of last contact, unless a contractual or legal obligation requires longer retention (e.g., invoices are retained for 6 years in accordance with HMRC requirements).
Analytics data is retained in aggregated, anonymised form and is not linked to individual identities after 26 months.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. This website is served exclusively over HTTPS. Enquiries submitted via the contact form are transmitted to our business email account, which is hosted on a domain-verified corporate mail service.
No method of electronic transmission or storage is entirely secure. We cannot guarantee absolute security, but we will notify you and the relevant supervisory authority of any breach where required to do so by law.
8. Your Rights Under UK GDPR
You have the following rights in relation to your personal data:
- Right of access: request a copy of the personal data we hold about you.
- Right to rectification: ask us to correct inaccurate or incomplete data.
- Right to erasure: request that we delete your personal data where there is no longer a lawful basis for us to hold it.
- Right to restriction: ask us to restrict processing of your data in certain circumstances.
- Right to data portability: receive your data in a structured, machine-readable format where processing is based on consent or contract.
- Right to object: object to processing based on legitimate interests.
- Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk · Helpline: 0303 123 1113
9. Third-Party Links
This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We recommend reviewing this page periodically. Continued use of the website after changes are published constitutes acceptance of the updated policy.
11. Contact
For any questions or concerns regarding this Privacy Policy or the way we handle your personal data, please contact:
Just Towing Ltd
6 Hobart Close, Burton-on-Trent, DE15 0EH, United Kingdom
Email: [email protected]
Phone: 07828 788 023